Senior FICO SAP Business Analyst

September 18, 2024

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Job Description

Responsibilities

Provide Business Analysis and Project Management support to business stakeholders and users for shared applications and services, specifically within the following Organizations: Finance, HR, Field Service, Sales, Supply Chain, Customer Service, Manufacturing, and several key product lines
Quickly learn and understand the business process, issues, and data challenges of our business and industry
Identify the organization’s strengths and weaknesses and suggests areas of improvement
Review/produce/recommend/approve: scope documents, requirements specifications, functional specifications, work estimates, business process flows, user stories, and project plans
Perform Project Management for software implementation and support activities (development, installations, upgrades, enhancements, etc.)
Coordinate with external resources: Hosted Application Service providers, Consultants, Offshore Developers, partners in Asia, and in Europe as required
Analyze the information received from users to distinguish their task needs from functional requirements, business rules, and suggested solutions
Translate business requirements into functional specifications
Insure that business requirements are met through design, quality assurance and implementation
Understand and define the business case(s) supporting each development project
Perform assessments, identifying opportunities to improve business processes
Assist in the facilitation of team meetings
Deliver informative, well organized presentations
Lead DEV, QA, and UAT testing efforts
Ensure issues are identified, tracked, reported on and resolved in a timely manner using a helpdesk system
Define and document application procedures processes and functionality for deployment across business units
Understand how to communicate difficult/sensitive information tactfully
Consistently deliver high quality services to our stakeholders
Push creative thinking beyond the boundaries of existing industry practices and client mindsets

Required:

Must be able to travel to Japan
5-7 + years SAP Functional Business Analyst experience (more is preferable) with a solid background in user requirements, use cases, and an understanding of development life cycle processes
5-7 + years work experience with SAP ERP Systems (EEC and S/4 HANA) and have familiarity with the underlying technical underpinnings of SAP
Must be able to configure SAP modules
In depth understanding of SOX404 and segregation of duties concepts
The ability to communicate politely, clearly and effectively to persuade and/or influence internal and/or external customers at a high level such as senior management on matters of a technical and/or complex nature
Must possess excellent communication skills and ability to work in a team environment with minimal guidance
Proven experience with BDC’s, IDOC’s, RFC’s, BAPI’s, BADI’s, User Exits, screen control, and use of other SAP Tools
Knowledge of SAP integrations to major systems and cloud-services such as SAP Ariba, SAP Fieldglass, SAP Concur, Microsoft Dynamics CRM, payment processors, tax services (including Vertex), EDI, and shipping services.
Experience in complex SAP environments, preferably supporting multiple SAP components
Be well versed with the latest SAP technologies and technology roadmap
Experience with MS Office, including MS Project, Visio, PowerPoint, and SharePoint
Being able to work on multiple cross functional projects simultaneously
Utilize quantitative/analytical as part of problem solving capabilities
Travel domestically/internationally approximately 20%

Preferred:

A Bachelor’s degree in IT, Business Administration, or other related scientific or technical discipline is preferred but is not required (depends on experience)
Experience in global environments a strong plus – Will be working with IT teams from Japan and Europe
Work experiences at manufacturing companies (preferably within the Semiconductor Industry)
Project Management Professionals (PMP) are preferred, but not required
Possess understanding in the areas of application programming, database, and system design
Understand how legacy, web based and hosted systems interface with each other
Understand Internet, Intranet, Extranet and client/server architectures
Strong SQL skills, or equivalent reporting skills
Knowledge of additional SAP ERP Modules (PP, MM, WM, QM, etc.)
Knowledge of additional SAP Products (Ariba, Concur, and Fieldglass)
Prior experience migrating and/or supporting SAP implementations
Able to speak and understand Japanese is a plus

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