SAP CRM Analyst

Job Description

Required:

Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service
Minimum 1 full lifecycle implementation in SAP CRM
Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.
Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
Experience with understanding of ABAP code and debugging skills
Experience communicating technical and business issues/solutions to all levels of management

Nice to have:

Experience in SolMan – ChaRM
Experience in complex SAP environments, supporting multiple SAP components
Experience working on customer FIORI and customer Mobile applications
Experience with SAP FSM (Field Services Management)