IT Enterprise Test / Quality Assurance Manager

Job Description

IT Enterprise Test / Quality Assurance Manager

Duration: 6+ months

Location: Tallahassee, FL

Client: Department of Children and Families (the “Department” or “DCF”)

Must-Have Skills & Tools:

Bachelor’s degree in one of the following Management Information Systems, Computer Science or related field preferred
Extensive experience in Microsoft Azure DevOps
Experience and knowledge of Test Management principles, methodologies, and tools.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Organized with a natural inclination for planning strategy and executing tactics.
Familiarity with project mgmt. approaches, tools, and phases of the project lifecycle.
Experience with large-scale modernization project.

Primary Job Duties and Tasks

The activities this candidate will be tasked with include, but are not limited to the following:

TEST STRATEGY DEVELOPMENT:

Develop and implement a robust testing strategy encompassing all aspects of the modernization project.
Create detailed test plans, scripts, and execution plans to ensure comprehensive coverage of all features and functionalities.
AUTOMATION IMPLEMENTATION:

Design and implement automated test plans to streamline testing processes.
Utilize Azure DevOps for test automation, ensuring alignment with project objectives and timelines.
COORDINATION:

Coordinate with project managers, developers, and other stakeholders to align testing activities with overall project goals.
QUALITY ASSURANCE AND CONTROL:

Oversee all phases of testing to ensure software quality and compliance with specifications.
Manage defect tracking and resolution processes to maintain high standards of software reliability and performance.
PERFORMANCE AND STRESS TESTING:

Plan and execute performance and stress tests to evaluate system stability and scalability.
Analyze test results and provide insights for system enhancements and optimizations.
REPORTING AND DOCUMENTATION:

Maintain comprehensive documentation of test cases, results, and metrics.
Regularly report on testing progress, challenges, and outcomes to project stakeholders.
CONTINUOUS IMPROVEMENT:

Continuously assess testing processes and tools for potential improvements.
Stay abreast of new testing methodologies and technologies to enhance testing efficiency and effectiveness.
ADDITIONAL DUTIES:

Create detailed, comprehensive, and well-structured test cases based on the requirements of the modernization project. Execute these tests to ensure the application’s functionality aligns with the specified requirements.
Manage and generate test data required for executing test cases. Ensure that the data is representative of real-world scenarios to validate the system’s effectiveness in actual operational conditions.
Set up and maintain test environments that mimic production environments. Ensure that all necessary configurations and data are in place for accurate and effective testing.
Identify, document, and report bugs and issues found during testing. Use bug tracking tools to monitor the status of reported issues and ensure they are resolved in a timely manner.
Work closely with developers to understand the technical aspects of the application. Collaborate in troubleshooting issues and refining the product based on test findings.
Conduct performance testing to assess the application’s behavior under various levels of load and stress. Analyze the results to identify performance bottlenecks and recommend improvements.
Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
Bachelor’s degree in one of the following Management Information Systems, Computer Science or related field preferred
Extensive experience in Microsoft Azure Dev Ops
Experience and knowledge of Test Management principles, methodologies, and tools.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Organized with a natural inclination for planning strategy and executing tactics.
Familiarity with project mgmt. approaches, tools, and phases of the project lifecycle.
Experience with large-scale modernization project.
Education and Certifications
Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)
Internal notes
The Department of Children and Families (the “Department” or “DCF”) is seeking qualified candidates that will assist the Office of Child and Family Well-Being (OCFW) with leading Test Management Services. The services requested in the following Request for Quote (RFQ) will be procured in accordance with the Department of Management Services (DMS) State Term Contracts (STC), entitled Information Technology Staff Augmentation Services, 80101507-23-STC-ITSA. The Enterprise Test Manager will play a crucial role in the successful implementation of the Comprehensive Child Welfare Information System (CCWIS). The IT Enterprise Test Manager is a pivotal role in our largescale IT modernization project, focusing on the effective planning, coordination, and execution of comprehensive testing strategies. This position demands a highly skilled individual with exceptional experience in Azure DevOps and a proven track record in developing advanced testing frameworks.