Retirals Specialist

Job Description

Job Description Summary
Retiral Specialists are responsible for managing the day-to-day Retiral Function with respect to Provident Fund/Superannuation Fund/Gratuity Fund/NPS. They should have a good knowledge on the latest updates with respect to retiral management and hands on exposure on day to day working on the operational part of Retiral work related to Remittance of Provident Fund/Settlement of Gratuity Fund/Settlement of Superannuation Fund/Assisting employees in any escalations/Bookkeeping with respect to Retiral Trusts
Job Description
Essential Responsibilities:

Retirals Process Management: –
Ensure statutory remittance happens on time monthly with respect to Provident Fund/Professional Tax/ESI/LWF/Superannuation Fund/NPS after checking the controls and validate the data.
Ensuring Gratuity payments happens to employees leaving the organization within the statutory timeline.
Monitoring of PF Claims/Gratuity Claims/SAF claims and updating the Tracker on a weekly basis and sharing the same with HRM.
Maintaining Notice Tracker on PF/ESI/LWF/PT and follow up on Closure for any notice for this entity.
Close Follow up on settlement of old claims with respect to PF/SAF/Gratuity
Support on NPS Portability
Assisting on NPS Migration Forms
Tracking the Monthly PF Remittance file and updates all challans in SC Tool
Interaction with Auditors on Statutory Remittances related to Payroll related Deductions
Tracking & updating the changes in all statutory records with respect to change in composition of authorized personnel inside the organization
To work on reengineer the best practices and should work towards improvement to the existing process.
Others: –
Develop best practices and process improvements.
Work on ad hoc reports and share with stakeholders as and when requested.
Provide effective and timely resolution to queries from employees and other stakeholders.
understand business hierarchy, analyze data issues and provide support to the user population and also support the region on all payroll related requirements.
Ability to work with various stakeholders who manage other downstream systems, especially OHR/ HR Ops tools etc.
Interpersonal relationship and Networking skills
Able to handle and take Retiral sessions for employees.
Develop an annual calendar and update the HRM on a regular basis with monthly/quarterly tracker on activities handled.
Qualifications/Requirements:

Bachelor’s Degree with at least 8+ years of experience in end-to-end Retiral Process through a reputed vendor /data entry/ client servicing /customer service role & other tools.
Strong knowledge on in Retiral operations process
Strong analytical skills
Customer service focus with controllership mind set and positive can-do attitude.
Ability to work within time constraints to meet daily objectives
Well versed with Microsoft Excel /Word/Power Point and web-based applications
Flexibility to meet customer needs and deadlines is a MUST
Excellent communication skills, both written and verbal