IT Infrastructure Manager

Job Description

Position : IT Infrastructure Manager

Location : Hybrid (Richmond, Virginia)

Visa : USC / GC

Interview: Video

Hiring Type: 6 months Contract

JOB DESCRIPTION:

**looking for a Infrastructure Manager who is a passionate leader but also has hands on experience with network/systems infrastructure.

Essential Duties and Responsibilities include the following. Other duties may be assigned. All work is performed with deadlines based on agency priorities.

Daily Operations and Maintenance: Oversee the daily operations of the data center, ensuring all equipment is properly maintained and functioning.
Team Management: Manage, schedule, and mentor a team of IT Infrastructure professionals, including engineers, and administrators.
Strategic Planning: Develop and implement strategies to improve data center efficiency and performance. This includes hardware/software upgrades, optimizing power usage, cooling, and server utilization.
Security and Compliance: Ensure the data center meets industry standards such as HIPAA, CIS, PCI, and GDPR.
Incident Management: Monitor and promptly respond to system alerts and issues using tools like network monitoring software and incident management systems.
Disaster Recovery: Implement and oversee disaster recovery and business continuity plans to address potential disruptions, including natural disasters and cyber-attacks.
Budget Management: Oversee budgets and expenditures related to the data center, including equipment procurement, maintenance, and staffing costs.
Documentation: Create and maintain thorough documentation regarding data center operations, including policies, procedures, and inventory lists.
Stakeholder Collaboration: Collaborate with IT teams and business stakeholders to align the data center with organizational needs.
Auditing: Conduct regular audits of the data center for vulnerabilities and areas of improvement.
Vendor Management: Build and manage relationships with vendors and service providers, ensuring that their products and services are optimally utilized.
Research: Stay informed about the latest trends in data center management, proposing and integrating best practices as appropriate.
Data Management: Ensure regular data backups and archives, and test disaster recovery procedures periodically.
Access and Security Policies: Develop and enforce stringent data center access policies, including physical security protocols and background checks for personnel.
Reporting: Provide detailed reports and updates to senior management, presenting metrics about uptime, performance, and efficiency.
Additional Responsibilities

Continuous Improvement: Ensure the data center’s ongoing efficiency and performance, keeping an eye out for areas of improvement.
Team Development: Ensure the team has access to ongoing training, tools, and resources they need to perform their tasks effectively.
Strategy Execution: Implement the strategic initiatives laid out for the data center’s improvement and growth.
Risk Management: Continuously assess potential risks to the data center and make sure there are plans in place to mitigate them.
Vendor Relations: Maintain good relationships with vendors and service providers to ensure smooth operations and timely support.
Stakeholder Communication: Regularly communicate with senior management and other stakeholders, ensuring they are updated on the data center’s performance and any significant issues.
Policy Adherence: Ensure that all policies related to data center access, security, and operations are being followed consistently.
Skills and Abilities

Demonstrated ability to:

Ascertain and meet customer expectations
Work effectively and independently in a fast-paced team environment where priorities can rapidly change
Prioritize own work activities with minimal guidance and coaching
Solve complex problems through discovery and analysis with minimal guidance
Complete complex projects independently with minimal oversight and direction
Manage competing priorities to meet goals
Communicate effectively orally and in writing
Provide, maintain, and follow technical documentation