Job Description
Requirements:
•Bachelor’s Degree from an accredited college or university is required
•Experience in both platform and cloud offerings including communities
•Experience in UI/UX design of Salesforce application
•Experience in configuring Contact Center capabilities like Omnichannel, Skill based routing, integration
•Hands on experience in integrating Salesforce with other applications
•Support, perform and troubleshoot deployment issues.
•Review the existing documentation and document technical specifications.
•Perform maintenance on existing software products and contribute knowledge of business applications.
•Contribute as necessary to the development of all project artifacts throughout the system development life cycle.
•Preferred Salesforce platform certification