Software Systems Administrator

Job Description

Qualifications:

Provide leadership for the implementation, training, and end-user engagement related to the data systems within the district application portfolio. This role will focus on the District ERP System (Finance, Purchasing, Payroll, and HR) – the ERP be the primary area of focus for this position, though as needs evolve, the administrator may also support other software systems including, but not limited to:
Student Information System
Student Learning Management System
Transportation System
Food Services System
Curriculum Tools and Systems
Student Services Tools and Systems
Assessment Tools and Systems
Responsible for review and response to all support tickets and responding to school-based users, concerns and uses. This occurs through training and regular engagements with school-based or departmental users (depending on system in question).
Communicate regularly with our client’s staff, including Curriculum department leadership, central office users and with school-based users.
Provide documentation of all service/project requests rendered within the OIT issue tracking system, JIRA
Provide technical training for district staff and teachers as required to support software applications with a direct focus on school-based staff members.