Salesforce Sales Cloud Administrator

December 22, 2023

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Job Description

Title: Salesforce Sales Cloud Administrator

Location: Austin, TX

Travel: Hybrid 3 days/week


Serve as primary system administrator for the Salesforce environment especially for the Production.
Primary point of contact for the Salesforce Customer Success team. Establish, monitor and drive action planning and execution for production org performance and health metrics
Manage the security in production and full sandboxes to align with organization’s security and compliance requirements. This includes enabling and monitoring SSO and BYOK, access reviews, security settings and implement additional security measures if necessary
Explore and test new platform specific features as part of Salesforce product release upgrades
Manage installation of the AppExchange apps in Production and on full SandBoxes
Manage storage, system clean up and data archiving
Create and maintain the technical guidelines and documentation at the platform level including metadata dictionary
Assist in analysis of Salesforce license usage and cost optimization
Assist DevOps in establishing business continuity planning and help in implementing system backup and recovery processes
Assist DevOps in release deployment process and sandbox management
Assist in troubleshooting issues related to Salesforce platform in the areas of security, performance, access and user administration especially the ones with elevated access
Coordinate with the Admins and Developers and grow the Salesforce skill set across the organization.
Skills Required

5+ years of experience in administering or supporting Salesforce cloud environments
Demonstrate knowledge of Salesforce platform-specific administration, security model, metadata management, Salesforce DX and equivalent tools
Highly organized with a laser focus on even the smallest details
Strong relationship and facilitation skills both within diverse engineering and global cross-functional organizations
Highly driven, results-focused achiever with creative problem solving and critical thinking abilities who can inspire action and collaboration
Demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
Must have : BS/BA plus 2+ years of relevant experience
Nice to have : Salesforce Administrator certification,Platform Developer or App Builder Certification
This is an Onsite role and require a travel of 3 days to office,
This role is not eligible for Visa Sponsorship